Donor Privacy Policy

This policy explains how we gather, use, and protect the personal information submitted to us. This privacy policy applies to all information collected through our website and/or any related services, sales, marketing or events (we refer to them collectively in the privacy policy as the "Sites").  Please read this policy carefully as it will help you make informed decisions about sharing your personal information with us.

Privacy and Security

The Family Giving Tree is committed to respecting the privacy of donors; therefore, we do not lend, sell or rent mailing lists of our donors or participants personal information to any third party. Your name, address, phone number or credit card information will not be used outside of our organization. A donor may choose to remain an anonymous donor at any time. We subscribe and adhere to the Association of Fundraising Professionals (AFP) Bill of Rights, which you may view online at You can choose to receive no further information from us by clicking the “unsubscribe” link, or by contacting us at our office at 408-946-3111.

What Information Do We Collect?

High-grade encryption and https security protocols are used in collecting personal information. FGT only collects information volunteered by you during your communication or transaction with us. Examples of information collected include name, address, phone, email address and giving history. The use and collection of information about you are limited to that which is necessary to administer our operations

How Do We Use Your Information?

We use the information we collect or receive: a) to send you marketing and promotional communications with your Consent (you can opt out of our marketing emails at any time); b) to send administrative information to you for business purposes; c) for other business purposes.

With regard to donations, FGT uses Personal Information (a) to acknowledge and provide a tax receipt for donations; (b) to respond to donor inquiries or questions about our services; (c) for internal marketing purposes and as part of FGT’s donor database.

Will Your Information Be Shared With Anyone?

We only share and disclose your information in the following situations:
- in order to comply with applicable law, government requests, judicial proceedings, court order, or legal process
- in regard to vital interests and legal rights
- with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and specific online marketing efforts. We may allow selected third parties to use tracking technologies one the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless otherwise described in this policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or portion of our business to another company
- we may disclose your personal information for any other purposes with your consent.

Do We Use Cookies And Other Tracking Technologies?

We may use cookies to access or store information. Most Web browsers are set to accept cookies by default.  If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.

How long do we keep your information?

We will only keep personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, or accounting or other legal requirements).  No purpose in this policy will require us keeping your personal information for longer than 2 years. Donor data will be retained for the life of the organization and will not be sold or given to third parties for non-business purposes.

Do California Residents Have Specific Privacy Rights?

Yes. if you are a resident of California you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information the immediately preceding calendar year.  If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Sites.  To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.  We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may be completely or comprehensively removed from our systems.

Do We Make Updates To This Policy?

Yes, we will update this policy as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.  We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

How Can You Contact Us About This Policy?

If you have questions, comments about this policy, you may email us at [email protected] or by mail to:

Family Giving Tree
Sobrato Center For Nonprofits
606 Valley Way
Milpitas, CA 95035


Updated 04/19