When FGT commits to providing a gift, we take that commitment very seriously. To ensure that everyone on our list gets their gift, FGT actually distributes two copies of each wish card to the public with the hope that at least one gift is purchased. Generally, about 40% of all wish cards are not returned with a gift. If neither wish card for a gift is returned, warehouse volunteers shop at our Holiday Wish Drive warehouse “store” to find a gift that best fits the wish, and that gift is given to the recipient so no one goes without.

Every single recipient whose name is on a wish card will receive a holiday gift from FGT, whether their wish tag is returned or not. Unfulfilled wish cards are matched with the best option from our Holiday Wish Drive warehouse “store” prior to their assigned agency pickup time.

The Holiday Wish Drive “store” at the warehouse holds thousands of donated and Family Giving Tree bulk-purchased items for distribution during the Drive. Any gifts donated without a wish card or any duplicate gifts are placed here until a volunteer matches them with an unfulfilled wish card.

This doesn’t happen often but when it does, we have a system in place. If both copies of the same wish card are returned with a gift attached, our trusted warehouse staff and volunteers have a decision to make. The gift that best fits the listed first wish will remain with the wish card. The alternate gift will be moved to our Holiday Wish Drive warehouse “store” where it will be used for another unfulfilled wish which was not returned. All donated gifts are given to qualifying recipients during the holiday season through our partner agencies.