The Holidays are a busy time of year, and even with a pandemic, 2020 was no exception. While everything was smaller, safer and uncertain, the process of granting holiday wishes was still a wonderful experience for so many—a touchpoint that makes the part they have played take on real meaning.

These are just a few of their stories. We hope they bring you joy and highlight the fact that when we work together nothing is out of reach.

Do you have a story to share? Submit yours here.