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Gift Drop-off Information

Community Hub & Remote Drop-off Guidelines


Thanks for joining in the excitement of the Holiday Wish Drive this season! If you are planning to drop off physical donations, please read the below for important information and guidelines for drop-offs this season.

NiOTE: You must sign up for an appointment by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and send your total count of gifts (tagged, untagged, extras). Print and complete a drop-off form prior to your arrival. Drop-offs take place outdoors, and masks are optional - please do whatever you feel is most comfortable and safe for YOU.

Drop-off Locations:   South Bay (12/3-05)     North Bay (12/3)    Peninsula (12/4)    East Bay (12/5)    

 

Community Hub & South Bay Drop-Offs (Sunnyvale)

If you plan to drop off any physical donations, please read the information below and plan to adhere to these operational procedures.

Drop-offs will be by appointment only (Please see signup below)

Drop-offs will take place from December 3rd - 5th between the hours of 10:00 am and 7:30 pm

The Sunnyvale Community Hub address is: 
1311 Orleans Drive, Sunnyvale, CA 94089 

To sign up for an appointment at our Sunnyvale Community Hub please visit: 2024 Holiday Wish Drive - Sunnyvale Drop off Appointments!

See drop-off procedure instructions below.

 

One-Day Remote Drop-Offs (Multiple locations)

This year, we have three remote drop-off locations. All locations will accept gifts from 9:00 am to 2:00 pm on the specified date, with the Stanford Palo Alto Square accepting until 3:00 pm. Do not bring donations before or after these hours or on any other day than the one noted.

If you plan to drop off any physical donations, please read the information below and plan to adhere to these operational procedures.

Drop-offs will be by appointment only (Please see sign-ups by location below) 

North Bay

December 3rd 9:00am – 2:00pm

Arriba Juntos – Address:
1850 Mission St, San Francisco, CA 94103

To sign up for an appointment at our one-day remote drop-off in San Francisco, please visit: 2024 Holiday Wish Drive - San Francisco Drop-off Sign-ups!

See drop-off procedure instructions below.

Peninsula

December 4th 9:00am – 3:00pm

Stanford Palo Alto Square (Next to McDonalds parking lot) – Address:
3000 El Camino Real Palo Alto, CA 94304

To sign up for an appointment at our one-day remote drop-off in Palo Alto, please visit: 2024 Holiday Wish Drive - Palo Alto Drop off Appointments!

See drop-off procedure instructions below.

East Bay

December 5th 9:00am – 2:00pm

3 Crosses Church – Address:
20600 John Dr, Castro Valley, CA 94546

To sign up for an appointment at our one-day remote drop-off in Castro Valley, please visit: 2024 Holiday Wish Drive - Castro Valley Drop off Appointments!

See drop-off procedure instructions below.

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Instructions for Drop-Offs - Community Hub

BEFORE DROPPING OFF

Count the total number of donated gifts that you will be dropping off and email your total prior to your appointment to This email address is being protected from spambots. You need JavaScript enabled to view it.. This count should include any extra gifts provided in addition to ones associated with wish cards. These DO NOT include gift cards, online, or monetary donations.

We will have 2 options for drop-off:

 1. Contactless Self-Unloading

  • When you arrive, pull into the area marked for self-unloading and unload the donations into our provided Speedpaks (large wheeled cardboard boxes).
  • Place toothbrushes into the bins labeled for toothbrush collection.
  • Place any monetary donations into the marked bin. Be sure your organization’s name is on the outside of the envelopes before you drop them in the box.
  • Place your completed drop-off form into the marked bin. This will help us confirm that you have dropped off.

 2. Regular Unloading


BEFORE DROP OFF

  • Be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas.  
  • Place any leftover Drive materials (extra wish cards, etc.) in a separate envelope or bag.
  • Do not place monetary donations in with the leftover Drive Materials. Please place them in a separate, marked envelope or bag clearly labeled with your organization’s name.

DURING DROP-OFF

  • Pull into the area for unloading.
  • An FGT staff/volunteer member will approach to confirm your organization's name, appointment time, and where your donations are in your vehicle.
  • Once confirmed, FGT will proceed to work with you to unload your vehicle.
  • Once complete, FGT staff/volunteers will give you the signal that you are good to go and you may proceed to pull out of the drop-off lot.

Thank you for helping us maintain safe and efficient operations during drop-offs and thank you so much for joining us to bridge our communities with joy and kindness this Holiday season!

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Instructions for Remote Drop-Offs 

BEFORE DROPPING OFF

Count the total number of donated gifts that you will be dropping off and email your total prior to your appointment to This email address is being protected from spambots. You need JavaScript enabled to view it.. This count should include any extra gifts provided in addition to ones associated with wish cards. These DO NOT include gift cards, online, or monetary donations.


BEFORE DROP OFF

  • Be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas.  
  • Place any leftover Drive materials (extra wish cards, etc.) in a separate envelope or bag.
  • Do not place monetary donations in with the leftover Drive Materials. Please place them in a separate marked envelope or bag clearly marked with your organization’s name.

DURING DROP-OFF

  • Pull into the area for unloading.
  • An FGT staff/volunteer member will approach to confirm your organization's name, appointment time, and where your donations are in your vehicle.
  • Once confirmed, FGT will proceed to work with you to unload your vehicle.
  • Once complete, FGT staff/volunteers will give you the signal that you are good to go and you may proceed to pull out of the drop-off lot.

Thank you for helping us maintain safe and efficient operations during drop-offs and thank you so much for joining us to bridge our communities with joy and kindness this Holiday season!

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