Warehouse & Drop-off Guidelines

Warehouse and Drop-off Guidelines


Thanks for joining in the excitement of the Holiday Wish Drive this season! If you are planning to drop off physical donations, please read the below for important information and guidelines for drop-offs this season, and note that you must sign up for an appointment and email [email protected] with your totals. Navigate to your desired drop-off location below for information about specific requirements for that drop-off site and for the corresponding signup link. Drop-offs take place outdoors and masks are optional, - please do whatever you feel is most comfortable and safe for YOU.

South Bay

North Bay

East Bay

Peninsula

South Bay (Sunnyvale)


Drop-off days for the South Bay are Tuesday, December 6th - Thursday, December 8th.

If you plan to drop off any physical donations, please read the information below and plan to adhere to these operational procedures.

Drop-offs will be by appointment only.

The warehouse address is: 

1311 Orleans Drive, Sunnyvale, CA 94089

Warehouse Drop-Off Signup: https://www.signupgenius.com/go/10C0D45A8AF2EABFEC07-south

BEFORE DROPPING OFF

Count the total number of gifts you will be dropping off and email your total prior to your appointment to [email protected] This count should include any extra gifts provided in addition to ones associated with wish cards.

DURING DROP-OFF

We will have 2 options for drop-off:

 1. Contactless Self-Unloading

  • When you arrive, pull into the area marked for self-unloading and unload the donations into the  Speedpaks (large wheeled cardboard boxes).
  • Place toothbrushes into the bins labeled for toothbrush collection.
  • Place any monetary donations into the marked bin. Be sure your organization’s name is on the outside of the envelopes before you drop them in the box.
  • Place your completed drop-off form into the marked bin. This will help us confirm that you have dropped off.

 2. Regular Unloading


BEFORE DROP OFF
  • Be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas.  
  • Place any leftover Drive materials (extra tags, etc.) in a separate envelope or bag.
  • Do not place monetary donations in with the leftover Drive Materials. Please place them in a separate marked envelope or bag clearly marked with your organization’s name.
DURING DROP-OFF
  • Pull into the area for unloading.
  • An FGT staff/volunteer member will approach to confirm your organization's name, appointment time, and where your donations are in your vehicle.
  • Once confirmed, FGT will proceed to work with you to unload your vehicle.
  • Once complete, FGT staff/volunteers will give you the signal that you are good to go and you may proceed to pull out of the drop-off lot.

Thank you for helping us maintain safe and efficient operations during drop-offs and thank you so much for joining us to bridge our communities with joy and kindness this Holiday season!

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Drop-Off Information - Remote Locations

This year we have three remote drop-off locations. All locations will be accepting gifts from 9:00 am to 2:00 pm on the date specified only. Do not bring donations before or after these hours or on any other day than the one noted.

Drop-offs will be by appointment only. Please sign up for an appointment window by clicking on your corresponding remote drop-off location.

If you are not able to commit to one of the available slots within the drop-off window, please email [email protected] and let us know.

North Bay


Drop off day for the North Bay is Tuesday, December 6th.

North Bay (San Francisco) Drop-Off Signup: https://www.signupgenius.com/go/10C0D45A8AF2EABFEC07-north

Location: Arriba Juntos Parking Lot, 1850 Mission St, San Francisco, CA 94103

BEFORE DROP OFF

  • Count the total number of gifts you will be dropping off and email your total prior to your appointment to [email protected] This count should include any extra gifts provided in addition to ones associated with wish cards.
  • Before you arrive, be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas. 
  • Place any leftover Drive materials (extra wish cards, etc.) in an envelope or bag.
  • Do not place monetary donations in with the leftover Drive Materials. Please have those in a separate marked envelope or bag clearly marked with your organization’s name.

DURING DROP-OFF

Our staff will wheel Speedpaks (large cardboard boxes on wheels) out to your vehicle to load up donations.

Once complete, FGT staff will give you the signal that you are good to go and you may proceed to pull out of the loading zone.

Thank you for helping us maintain safe and efficient operations during drop-offs and thank you so much for joining us to bridge our communities with joy and kindness this Holiday season!

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East Bay


Drop off day for the East Bay is Wednesday, December 7th.

East Bay (Castro Valley) Drop-Off Signup: https://www.signupgenius.com/go/10C0D45A8AF2EABFEC07-east

3Crosses Church, 20600 John Dr, Castro Valley, CA 94546

BEFORE DROPPING OFF

Count the total number of gifts you will be dropping off and email your total prior to your appointment to [email protected] This count should include any extra gifts provided in addition to ones associated with wish cards.

DURING DROP-OFF

We will have 2 options for drop-off:

 1. Contactless Self-Unloading

  • When you arrive, pull into the area marked for self-unloading and unload the donations into the Speedpaks (large wheeled cardboard boxes).
  • Place toothbrushes into the bins labeled for toothbrush collection.
  • Place any monetary donations into the marked bin. Be sure your organization’s name is on the outside of the envelopes before you drop them in the box.
  • Place your completed drop-off form into the marked bin. This will help us confirm that you have dropped off.

 2. Regular Unloading

BEFORE DROP OFF

  • Be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas.  
  • Place any leftover Drive materials (extra tags, etc.) in a separate envelope or bag.
  • Do not place monetary donations in with the leftover Drive Materials. Please place them in a separate marked envelope or bag clearly marked with your organization’s name.

DURING DROP-OFF

  • Pull into the area for unloading.
  • An FGT staff/volunteer member will approach to confirm your organization's name, appointment time, and where your donations are in your vehicle.
  • Once confirmed, FGT will proceed to work with you to unload your vehicle.
  • Once complete, FGT staff/volunteers will give you the signal that you are good to go and you may proceed to pull out of the drop-off lot.

Thank you for helping us maintain safe and efficient operations during drop-offs and thank you so much for joining us to bridge our communities with joy and kindness this Holiday season!

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Peninsula


Drop off day for the Peninsula is Thursday, December 8th.

Peninsula (Palo Alto) Drop-Off Signup: https://www.signupgenius.com/go/10C0D45A8AF2EABFEC07-peninsula

The Hub at Stanford Research Park, 3215 Porter Dr, Palo Alto, CA 94304

BEFORE DROP OFF

  • Count the total number of gifts you will be dropping off and email your total prior to your appointment to [email protected] This count should include any extra gifts provided in addition to ones associated with wish cards.
  • Before you arrive, be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas. 
  • Place any leftover Drive materials (extra wish cards, etc.) in an envelope or bag.
  • Do not place monetary donations in with the leftover Drive Materials. Please have those in a separate marked envelope or bag clearly marked with your organization’s name.

DURING DROP-OFF

  • Our staff will wheel Speedpaks (large cardboard boxes on wheels) out to your vehicle to load up donations.
  • Once complete, FGT staff will give you the signal that you are good to go and you may proceed to pull out of the loading zone.

Thank you for helping us maintain safe and efficient operations during drop-offs and thank you so much for joining us to bridge our communities with joy and kindness this Holiday season!

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