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BTS Drop-off Guidelines

 

Thank you for stepping up to support Bay Area students this school year! Whether you're leading a Back-to-School Drive or making a personal donation, we're so glad you're here. We've made the drop-off process simple and detailed by location below.

Before You Drop Off

1. Schedule Your Appointment
All drop-offs require an appointment. Click your drop-off location below to sign up.
Need help finding a time? Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We’re happy to help!

2. Count Your Backpacks
Please count how many backpacks you’re donating — both filled and empty. If possible, sort them by grade group (K-2, 3-5,6-12) and email your totals to This email address is being protected from spambots. You need JavaScript enabled to view it..

3. Complete the Drop-Off Form
Bring a completed form with you to help us check in and track your donation.

Choose Your Drop-Off Location

All drop-offs are outdoors. Select your location below for full instructions and to schedule your appointment:

Drop-Off Details by Location

South Bay – Community Hub (Santa Clara)

Address: 280 Martin Ave., Santa Clara
Dates: Monday, July 21 – Thursday, July 24
Appointments required: South Bay sign up here

Drop-Off Options

Contactless Self-Unloading

  • Pull into the marked drop-off area
  • Place items in the large Speedpaks
  • Label extra supplies with your group’s name
  • Drop off any extra Drive materials in the marked bin
  • Place monetary donations and your completed form in the designated boxes

Assisted/Full-Service Unloading

Before you arrive:

  • Load donations in the back of your car
  • Remove any personal items
  • Place leftover materials and monetary donations in labeled bags or envelopes

At drop-off:

  • Pull into the assisted unloading area
  • A staff member will confirm your group’s information
  • Volunteers will unload your vehicle — you’re welcome to help if you’d like
  • Once you’re all set, staff will signal when you’re clear to go

East Bay – Castro Valley (One-day-only)

Address: 3Crosses Church, 20600 John Dr, Castro Valley, CA 94546
Date: Tuesday, July 22
Time: 9:00 AM – 2:00 PM
Appointments required: Easy Bay sign up here

Drop-off follows the same process as Sunnyvale. Please complete all preparation steps beforehand.

North Bay – San Francisco (One-day-only)

Address: Arriba Juntos Parking Lot, 1850 Mission St, San Francisco, CA 94103
Date: Wednesday, July 23
Time: 9:00 AM – 2:00 PM
Appointments required: North Bay sign up here

At drop-off:

  • Keep all donations in the back of your vehicle
  • Staff will bring Speedpaks to your car to collect items
  • Once unloading is finished, we’ll let you know when you’re good to go

Peninsula – Palo Alto (One-day-only)

Address: The Hub at Stanford Research Park, 3215 Porter Drive, Palo Alto, CA 94304
Date: Thursday, July 24
Time: 9:00 AM – 3:00 PM
Appointments required: Peninsula sign up here

At drop-off:

  • Load donations in the back of your vehicle and remove personal items
  • Place leftover materials and donations in clearly labeled envelopes or bags
  • Pull into the looped driveway and stop behind our truck
  • Staff will unload items using Speedpaks
  • You’ll be signaled when the drop-off is complete

You're welcome to enjoy Coupa Cafe inside The Hub after you finish. Parking is available both on-site and underground.

Quick Drop-Off Locations

Locations: 80+ Businesses around the Bay Area (see complete list here)
Dates: 6/13/2025 - 7/27/25
Times: Will vary depending on location
Appointments: Not required

Want to make a quick drop-off?

You’re welcome to stop by one of our Public Drive Leader locations! These generous community partners host collection boxes on our behalf, making it easy for you to give back while you’re out and about.

A quick heads-up:

Space may be limited, and staff or volunteers won’t be on-site to assist with unloading. If you're bringing a large donation, we recommend scheduling an appointment at one of our staffed locations so we can give your donation the care it deserves. 

Thank You

Thanks to your incredible efforts, we aim to support over 35,000 students this Back-to-School season. Your leadership brings educational equity to life in our communities, and we couldn’t do it without you!

Questions? Reach out anytime at This email address is being protected from spambots. You need JavaScript enabled to view it.. We’re here to support you every step of the way.

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