BTS Drop-off Guidelines

Thanks for leading the effort with your group in working towards educational equity with the Back-to-School Drive. If you are planning to drop off physical donations, please read the below for important information and guidelines for drop-offs this season, and note that you must sign up for an appointment and email This email address is being protected from spambots. You need JavaScript enabled to view it. with your totals. Remember to bring a completed drop-off form with you when you drop off your donations. Navigate to your desired drop-off location below for information about specific requirements for that drop-off site and the signup link.

Please note: All drop-offs take place outdoors.

South Bay Warehouse Peninsula East Bay North Bay

Drop-off Information - Warehouse

We want to get you in and out as quickly as we can, so if you plan to drop off any physical donations, please read the information in the link below to plan for following these operational procedures.

Drop-offs will be by appointment only. If you cannot make it to any available appointments, please email This email address is being protected from spambots. You need JavaScript enabled to view it. to coordinate a separate time for dropping off at our Sunnyvale warehouse.

Drop-off days at our main warehouse in Sunnyvale are from Tuesday, July 23th - Thursday, July 25th. To sign up for an appointment slot, please follow this link and read all instructions before signing up for your appointment slot:

https://www.signupgenius.com/go/10C0D45A8AF2EABFEC07-49982345-2024

Here is the warehouse address:

1311 Orleans Drive, Sunnyvale, CA 94089

BEFORE DROPPING OFF

Please count the total number of filled vs. empty backpacks and email the total to This email address is being protected from spambots. You need JavaScript enabled to view it.. (Bonus points if you can provide this information broken down by grade levels K-1, 2-5, 6-12)! If you do not take this step, we will not be able to properly track your donations (this is VERY important to us!)

DURING DROP-OFF

We will have 2 options for drop-off:

Contactless Self-Unloading

When you arrive, pull into the area marked for self-unloading to the right and unload the donations into the Speedpaks (large wheeled cardboard boxes). If you have extra supplies that you are donating, please make sure that the bags or boxes of supplies are clearly labeled with your group name before placing them into the Speedpaks.

Place any leftover Drive materials (extra tags, etc.) that you do not want to keep into the marked bin.
Place any monetary donations into the monetary donation box. Be sure your organization’s name is on the outside of the envelopes before you drop them in the box.
Place your completed drop-off form into the marked bin. This will help us confirm that you have dropped off.

Assisted/Full-Service Unloading

BEFORE YOU ARRIVE

Be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas.
Place any leftover Drive materials (extra tags, etc.) in an envelope or bag.
Do not place monetary donations in with the leftover Drive Materials. Please place them in a separate envelope or bag clearly marked with your organization’s name and place them in the back with your donations (ideally at the very front so that we may secure it right as we open your vehicle).

WHEN YOU ARRIVE

Pull into the area for full-service/assisted unloading and roll down your window.
An FGT staff/volunteer member will approach to collect your drop-off form to confirm your organization's name and where your donations are in your vehicle. Once confirmed, FGT will proceed to unload your vehicle. Please feel free to get out and help our volunteers unload your vehicle so we can get you out of there faster!
Once complete, FGT staff/volunteers will give you the signal that you are good to go and you may proceed to pull out of the drop-off lot.

Thank you for helping us maintain safe and efficient operations during drop-offs and thank you so much for joining us in supporting 30,000 students this Back-to-School season. Together, Everyone Achieves More!

Drop-Off Information - Remote Locations

This year, we have three remote drop-off locations. San Francisco and Castro Valley locations will be accepting donations from 9:00 am to 2:00 pm, and Palo Alto will be accepting donations from 9:00 am to 3:00 pm on the date specified only. Do not bring donations before or after these hours or any other day than the one noted.

Drop-offs will be by appointment only. Please sign up for an appointment window by clicking on your corresponding remote drop-off location.

If you are not able to commit to one of the available slots within the drop-off window, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know.

East Bay

Drop-off day for the East Bay is Tuesday, July 23rd.

East Bay (Castro Valley) Drop-Off Signup: https://www.signupgenius.com/go/10C0D45A8AF2EABFEC07-49968617-2024

Location: 3Crosses Church, 20600 John Dr, Castro Valley, CA 94546

BEFORE DROP-OFF

Please count the total number of filled vs. empty backpacks and email the totals to This email address is being protected from spambots. You need JavaScript enabled to view it. before attending your drop-off appointment. (Bonus points if you can provide this information broken down by grade levels K-1, 2-5, 6-12)! If you do not take this step, we will not be able to properly track your donations (this is VERY important to us!).

DURING DROP-OFF

We will have 2 options for drop-off:

1. Contactless Self-Unloading

When you arrive, pull into the area marked for self-unloading and unload the donations into the Speedpaks (large wheeled cardboard boxes). If you have extra supplies that you are donating, please make sure that the bags or boxes of supplies are clearly labeled with your group name before placing them into the Speedpaks.

* Place any monetary donations into the marked bin. Be sure your organization’s name is on the outside of the envelopes before you drop them in the box.

Place your completed drop-off form into the marked bin. This will help us confirm that you have dropped off.

2. Assisted/Full-Service Unloading

BEFORE DROP-OFF

Be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas.
Place any leftover Drive materials (extra tags, etc.) in an envelope or bag along with the donations.
Do not place monetary donations in with the leftover Drive Materials. Please place them in a separate envelope or bag clearly marked with your organization’s name and place them in the back with your donations (ideally at the very front so that we may secure it right as we open your vehicle).

DURING DROP-OFF

* Pull into the area for assisted/full-service unloading and roll down your window.

An FGT staff/volunteer member will approach to confirm your organization's name, appointment time, and where your donations are in your vehicle.
Once confirmed, FGT will proceed to unload your vehicle.
Once complete, FGT staff/volunteers will give you the signal that you are good to go and you may proceed to pull out of the drop-off lot.

North Bay

Drop-off day for the North Bay is Wednesday, July 24th.

North Bay (San Francisco) Drop-Off Signup: https://www.signupgenius.com/go/10C0D45A8AF2EABFEC07-49981849-2024

Location: Arriba Juntos Parking Lot, 1850 Mission St, San Francisco, CA 94103

BEFORE DROP-OFF

Before you arrive, be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas.

Place any leftover Drive materials (extra tags, etc.) in an envelope or bag.

Do not place monetary donations in with the leftover Drive Materials. Please place them in a separate envelope or bag clearly marked with your organization’s name and place them in the back with your donations (ideally at the very front so that we may secure it right as we open your vehicle).

DURING DROP-OFF

Our staff will wheel Speedpaks (large cardboard boxes on wheels) out to your vehicle to load up donations.

Once complete, FGT staff will give you the signal that you are good to go and you may proceed to pull out of the loading zone.

Peninsula

Drop-off day for the Peninsula is Thursday, July 25th.

Peninsula (Palo Alto) Drop-Off Signup: https://www.signupgenius.com/go/10C0D45A8AF2EABFEC07-49982184-2024

Location: The Hub at Stanford Research Park, 3215 Porter Drive, Palo Alto, CA 94304

BEFORE DROP-OFF

Before you arrive, be sure that all donations are loaded into the trunk or back of your vehicle and that there are no personal items in those areas.

Place any leftover Drive materials (extra tags, etc.) in an envelope or bag.

DURING DROP-OFF

Drop-off will be right at the entrance/exit of the parking lot on Porter Drive/Hillview Avenue. When you pull in, make your way around the loop of the lot and then pull over to the loading zone on the right behind our truck to unload. Our staff will wheel Speedpaks (large cardboard boxes on wheels) to your vehicle to load up donations.

Once complete, FGT staff will give you the signal that you are good to go and you may proceed to pull out of the loading zone. You are welcome to park and dine at Coupa Cafe inside The Hub if you wish (there are spaces in the lot and also below ground parking lot).